Who is behind Her Velvet Vase?

Her Velvet Vase is co-owned by two sisters -
Clare (http://mypinkpot.livejournal.com) and,
Mag (http://fcouk.livejournal.com)

Products and / or Services
Where are your products from?

Because we value exclusivity very much, 90% of our products are designed and manufactured by both of us!

The other 10% of our products are sourced internationally and imported.

Payment Method
To purchase from us, you will be required to have a customer account. Please click HERE to sign up for one immediately!

Thereafter, simply pop the desired item/s into your cart and a payment invoice will be sent to your email account shortly.

Delivery Method
Normal post is non-insured and customers bear the risk of lost packages.

Registered post costs an additional $2.24 per parcel on top of normal postage costs and comes with a tracking number that can be monitored online.

Registered parcels are sent directly to your doorstep.

In the event that there is no answer when a parcel arrives, a notification card will be left either in your letterbox or slotted under your door.

You may then proceed to the respective post office stated on the card to collect your parcel.

General Information
How can I be informed of latest collections?

All you have to do is sign up for an account HERE!

Once you have done so, you will be automatically added on to our mailing list.

Contact Information
What happens when an item is Pending/Sold Out/Unavailable/Out of Stock?

When that occurs, simply leave your email address in the "Waiting List" notification box
We will contact you should any deal fall through or if additional pieces are made available.

Alternatively, you may like to email us directly hervelvetvase@gmail.com.